Delta MS250 Betreibershandbuch PDF herunterladen (Seite 33)

MS-250 Mixed Signal Oscilloscope Option

The Datasheet published on the product page contains the detailed product specifications.

You can also download Oscilloscope System Recovery Tools and Procedures, which

contains instructions for using Acronis® True Image® Home included with the

oscilloscope.

Returning a Product for Service

Contact your local Teledyne LeCroy service center for calibration or other service. If the

product cannot be serviced on location, the service center will give you a Return Material

Authorization (RMA) code and instruct you where to ship the product. All products returned

to the factory must have an RMA.

Return shipments must be prepaid. Teledyne LeCroy cannot accept COD or Collect

shipments. We recommend air-freighting. Insure the item you’re returning for at least the

replacement cost.

1. Remove all accessories from the device. Do not include the manual.

2. Pack the product in its case, surrounded by the original packing material (or

equivalent).

3. Label the case with a tag containing:

l The RMA

l Name and address of the owner

l Product model and serial number

l Description of failure or requisite service

4. Pack the product case in a cardboard shipping box with adequate padding to avoid

damage in transit.

5. Mark the outside of the box with the shipping address given to you by Teledyne

LeCroy; be sure to add the following:

l ATTN: <RMA code assigned by Teledyne LeCroy>

l FRAGILE

6. If returning a product to a different country:

l Mark the shipment as a "Return of US manufactured goods for warranty

repair/recalibration."

l If there is a cost for the service, list the cost in the Value column and the original

purchase price "For insurance purposes only."

l Be very specific about the reason for shipment. Duties may have to be paid on the

value of the service.

Extended warranty, calibration, and upgrade plans are available for purchase. Contact your

Teledyne LeCroy sales representative to purchase a service plan.

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Delta MS250 Betreibershandbuch Seite 33